General
What is your refund policy?
There are no refunds. Once you start the course with us, the fee is non-refundable, even if you do not finish the entire program/course.
What if I want to go to a private company?
You are more than welcome to switch to a private company to complete any requirements of obtaining a license; HOWEVER, if you do, then you CANNOT come back to our public program per state policy.
How do I pay the driver education fee?
You can pay in person or over the phone with our financial office at Timpview.
Why am I not recieving any emails or updates?
Double-check the information in your account to ensure accuracy, and that you have confirmed email and text notifications.
Online Class
It is summer and I cannot access my canvas course. What do I do?
Student Directions for Accessing Canvas in summer
- Sign in to your district email.
- Click on the "waffle" (Google Apps icon) near your name.
- Scroll down and select "Canvas LMS."
Note: The regular login method doesn't work in the summer, so this is the only way to access your Driver Ed course.
Driver Ed Course
Do I need a permit to start classes?
Yes. Throughout the program, you need to have and keep your permit valid. Permits are valid for 18 months.
What do I do after I finish the online class?
You schedule your simulator lessons.
How old do I need to be to start driver education?
15 years old with a valid learner's permit.
How long does it take to finish driver education?
Our estimated time for completion is 6 months. However, it varies.
How old can I be and still signup for the course?
According to state policy, you need to sign up BEFORE graduation.
I signed up for the class, why I am in not recieving a course invitation?
Invitations were sent to the student ID numbers provided in the signup for the class. Please check the information you provided as well as the courses page on Canvas for the invite.
Why does it sometimes take multiple months to be able to sign up for the class?
Due to a limited number of instructors, we limit the class capacity to match the number of students we can reasonably accommodate within a month.
Simulator Lessons
What do I do after I finish the simulator lessions?
Sign up for behind-the-wheel times with an instructor.
What happens if I miss my simulator lesson?
Contact the simulator instructor ASAP. You will have to reschedule to make sure all required hours are met.
How do I sign up for simulator lessons?
At the end of the online course, 6 weeks. If the student finishes the class, they will be able to sign up for 3 separate 2-hour simulator sessions from their student portal.
Behind-the-Wheel
What do I do after I complete the behind-the-wheel lessons?
Sign up to take the road test with an instructor.
What happens if I miss my driving lesson?
If you miss your drive time, it means the person driving with you cannot drive either. You will have to reschedule under a lower priority and may have to wait longer than average to finish the program.
What safety equipment are your cars equipped with?
Our vehicles have safety features (instructor brake, instructor mirror, student driver signs, etc.) that are not standard in other cars.
Are your instructors licensed?
Our instructors are required to have a valid teaching licence as well as a valid and current endorsement in driver education.
Road Test
What do I do after taking the driving test?
As long as you have completed the 40 hours with your parent, you can go to the DLD and pick up your licence.